<iframe src="https://www.googletagmanager.com/ns.html?id=GTM-M74D8PB" height="0" width="0" style="display:none;visibility:hidden">
Loading
Skip to NavigationSkip to Main Content
0D5KZ00000b0AOc0AMOkta Identity EngineAdvanced Server AccessAnswered2026-04-28T09:00:24.000Z2025-03-26T20:12:46.000Z2025-03-27T15:04:28.000Z

7lqis (7lqis) asked a question.

Cannot Resolve Hostname - Using SCP to pull from Linux Server to Windows Host

Hello,

I use Powershell to ssh with ScaleFT and everything works with ASA for access. But when I open a second CLI and try to pull a file from the open ssh session using:

C:\Users\myusersname\Downloads scp user@remoteLinuxhostname:/home/user/file .

 

It closes connection and tells me it cannot resolve the Linux server hostname.

I followed these instructions: https://support.okta.com/help/s/article/asa-use-asa-to-use-scp-or-sftp?language=en_US and my config file is as such:

* To use ScaleFT proxycommand, add this configuration block to your $HOME/.ssh/config

Match exec "C:\Users\myusername\AppData\Local\Apps\ScaleFT\bin\sft.exe resolve -q %h"

  ProxyCommand "C:\Users\myusername\AppData\Local\Apps\ScaleFT\bin\sft.exe" proxycommand %h

  UserKnownHostsFile C:\Users\myusername\AppData\Local\ScaleFT\proxycommand_known_hosts

 

What am I missing?


  • Paul S. (Okta, Inc.)

    Hello @7lqis (7lqis)​ Thank you for posting on our Community page!

     

    I have done some reaserch on this matter and was unable to find any particular reason for this error. I would recommend opening a case with Support for additional investigation they'll be able to access additional tools and resources to help you get to the bottom of it.

     

    Thank you for reaching out to our Community and have a great day!

    --

    Help others in the community by liking or hitting Select as Best if this response helped you.

    Collect them all. Learn a new skill and earn a new Okta Learning badge

    Expand Post
  • 7lqis (7lqis)

    Your website states I don't have the access to create a case.

    • Paul S. (Okta, Inc.)

      Hello @7lqis (7lqis)​ In this case I would recommend to have a different admin open a case with support on your behalf or make sure the Admin account you have has the ability to open a case with support role.

       

      Thank you for reaching out to our Community and have a great day!

      --

      Help others in the community by liking or hitting Select as Best if this response helped you.

      Collect them all. Learn a new skill and earn a new Okta Learning badge

      Expand Post
This question is closed.
Loading
Cannot Resolve Hostname - Using SCP to pull from Linux Server to Windows Host