YassielO.21521 (Customer) asked a question.
We are in the process of migrating our flows to OKTA OIE and we are facing an issue while inviting new IDP users.
We have an internal tool to invite users to the system, and as part of the invite. Currently, we are sending two different types of emails. If it is a regular OKTA user, we send an email with a link to complete the signup, and if the user is a Microsoft 365 user, we just send an email with a link to the login page.
Now we are moving to use more OKTA, and for the first case, the flow works okay. The problem comes with the second type of users. We are still able to create them using the SDK, but there is no email sent out. Is there any way in OKTA to trigger emails when new IDP users are created?
Thanks in advance for any help!
Hi @YassielO.21521 (Customer) , Thank you for reaching out to the Okta Community!
New user imported/created via JIT (Just-in-time) IDP configuration are not subject to the same Activation process and do not trigger the same activation email as their credentials are managed outside of Okta.
You might be able to implement a custom solution by leveraging the Okta Event Hooks. For more details on that, my advice would be to reach out via devforum.okta.com to take advantage of their expertise.
While we'll do our best to answer all of your questions here, this medium is more inclined towards Okta core products and features (non-custom/developer work).
If you are using Okta Workflows, perhaps you can implement something like this.
If my answer helped, remember to mark it as best to increase its visibility for other members of the Okta Community who might have the same questions as you.
Hope my answer helps!
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Hi @Mihai Negoita - Okta (Okta, Inc.), thanks for your reply. In this case the users are not imported/creted via JIT IDP. We are creating the user using the OKTA SDK from a .NET application. It would be something like this:
Thanks
Understood. Unfortunately this is outside of my purview. I recommend checking with our colleagues on the devforum.okta.com side about this.
Regards.
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