GaryW.65394 (Customer) asked a question.
Under Security-Authenticators-Okta Verify, if I enable Okta Fastpass, do all my users get a notification to enroll in Okta Fastpass the next time they use Okta Verify. If so does anyone have any screen shots or documentation that I can send my users before I enable this?
Hello @GaryW.65394 (Customer) , thank you for contacting Okta Community.
The end-user experience will be slightly different depending on the type of device they are using and how you choose to configure Okta FastPass. Generally, they should receive a notification to add the new factor and follow the steps on the screen. There are a few articles that cover this in more detail:
Okta FastPass - this is the main article and starting point to understand FastPass, and will lead to the configuration guide
Enable Okta FastPass - how to enable it, and the difference between "Preferred", "Required", and "Required with biometrics only"
User experience according to Okta Verify user verification settings - what end-users can expect, depending on the device type and your org's configuration
Okta FastPass FAQ - what FastPass can or cannot do, some troubleshooting pointers, compatibility, and more
Regards.
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
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Hello @GaryW.65394 (Customer) , thank you for contacting Okta Community.
The end-user experience will be slightly different depending on the type of device they are using and how you choose to configure Okta FastPass. Generally, they should receive a notification to add the new factor and follow the steps on the screen. There are a few articles that cover this in more detail:
Okta FastPass - this is the main article and starting point to understand FastPass, and will lead to the configuration guide
Enable Okta FastPass - how to enable it, and the difference between "Preferred", "Required", and "Required with biometrics only"
User experience according to Okta Verify user verification settings - what end-users can expect, depending on the device type and your org's configuration
Okta FastPass FAQ - what FastPass can or cannot do, some troubleshooting pointers, compatibility, and more
Regards.
--
Help others in the community by liking or hitting Select as Best if this response helped you.