hvndg (hvndg) asked a question.
I've just created a trial account.. but it seems i'm always asked to reauthenticate while browsing the admin console ...
also i keep getting 403 page all over the place ... not sure what the issue is
Hello @hvndg (hvndg) , thank you for contacting Okta Community.
This can sometimes be caused by your cookies and/or browsing history. Try to clear your cache, cookies, and browsing history and watch to see if the issue manifests again.
In case you haven't already, you should also enable and set up at least one MFA for the admin account/s. MFA is mandatory for all users with admin-level permissions, regardless of the org type, and failing to set it up can result in a permanent lockout. I'll leave a few useful articles below:
Enable MFA for the Admin Console
Unfortunately, once all access is lost to an org's Admin Console, the only way to regain it is through a support ticket. Only paid accounts are entitled to opening a support ticket. For this reason, free accounts are advised to exercise caution when setting up their orgs.
Regards.
--
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
More information
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
Select All
Hello @hvndg (hvndg) , thank you for contacting Okta Community.
This can sometimes be caused by your cookies and/or browsing history. Try to clear your cache, cookies, and browsing history and watch to see if the issue manifests again.
In case you haven't already, you should also enable and set up at least one MFA for the admin account/s. MFA is mandatory for all users with admin-level permissions, regardless of the org type, and failing to set it up can result in a permanent lockout. I'll leave a few useful articles below:
MFA factor configuration
MFA for the Admin Console
Enable MFA for the Admin Console
Unfortunately, once all access is lost to an org's Admin Console, the only way to regain it is through a support ticket. Only paid accounts are entitled to opening a support ticket. For this reason, free accounts are advised to exercise caution when setting up their orgs.
Regards.
--
The new Okta Help Center YouTube channel is your go-to resource for tips, troubleshooting, and best practice videos. Subscribe today