User173316864231961290 (Customer) asked a question.
I'm new here and don't know about pricing and I'm an individual user, is there any pricing on account usage and account opening here (support.okta.com and community.okta.com and experience.okta.com)?
Your best bet is to reach out to Okta Sales for pricing that would meet your particular needs.
Contact Okta Sales: https://www.okta.com/contact-sales/
Here is a link to some pricing info found online.
Okta High Level Pricing: https://www.okta.com/pricing/
Thank you for your response. However, the addresses you have forwarded do not show pricing about the pages I have forwarded.
If I'm understanding correctly, you want to know how much it costs for users to access just "support.okta.com", "community.okta.com" and "experiance.okta.com". I believe these are all included with your Okta subscription (Workforce Identity Cloud or Customer Identity Cloud). However for things like opening support cases at "support.okta.com" there are different SLAs that have different price points. You would want to ask about add-on services like "Gold Premier Success Plan". https://www.okta.com/resources/datasheet/dedicated-premier-resources/
Again to make sure pricing information meets your needs you should reach out to Okta Sales. https://www.okta.com/contact-sales/
Thank you very much for your response. However, I was able to log in with a Google account without belonging to any corporate company and I was able to access my.okta.com with this Google account and I am using a non-corporate user. I do not have any Workforce Identity Cloud or Customer Identity Cloud subscription. However, I was able to create an account at developer.okta.com.
So I don't know if support.okta.com is paid or not. Workforce Identity Cloud asked for this account address when logging in, but I was able to log in with my.okta.com account.
Hi @User173316864231961290 (Customer) , Thank you for reaching out to the Okta Community!
Access to support.okta.com and community.okta.com and experience.okta.com is granted automatically when you set up an account be that free developer/trial or paid production.
That being said, access to support.okta.com does not grant you the Support Entitlement. That would be part of the features granted via a paid account (Developer or WIC) and as Matt mentioned, the Support packages have various levels as well.
There is no standard price point per Okta tenant. The prices are variable in accordance to MAU(monthly active users) and the specific Features/Entitlements enabled for the tenant, which are fairly granular. That is why you would need to discuss this with our colleagues from the Okta Sales Team to get an offer for the options that fit your needs explicitly.
If my answer helped, remember to mark it as best to increase its visibility for other members of the Okta Community who might have the same questions as you.
Hope my answer helps!
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These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
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Hi @User173316864231961290 (Customer) , Thank you for reaching out to the Okta Community!
Access to support.okta.com and community.okta.com and experience.okta.com is granted automatically when you set up an account be that free developer/trial or paid production.
That being said, access to support.okta.com does not grant you the Support Entitlement. That would be part of the features granted via a paid account (Developer or WIC) and as Matt mentioned, the Support packages have various levels as well.
There is no standard price point per Okta tenant. The prices are variable in accordance to MAU(monthly active users) and the specific Features/Entitlements enabled for the tenant, which are fairly granular. That is why you would need to discuss this with our colleagues from the Okta Sales Team to get an offer for the options that fit your needs explicitly.
If my answer helped, remember to mark it as best to increase its visibility for other members of the Okta Community who might have the same questions as you.
Hope my answer helps!
--
Ask Us Anything about Okta FastPass - now thru December 11th.