
d8tvt (d8tvt) asked a question.
Hello,
When I provision user to AD for AD account generation, I got the following error.
in log, there is following error? anyone have idea for this kind of error?

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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
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You'll probably need to look at AD logs to figure out the constraint. You could go to the Profile Editor for the Directory Integration in question and then in the mapping from Okta to AD do a preview on the account in question and make sure you see no errors and that your previewed user has values for all required fields for your AD.
hi Matthew,
thank you for reply.
I've checked on Okta to App preview, all attributes show as "green". I think the attributes is no problem.
do you have other idea, we can force push them to create an AD account?
or we can create an AD account and import to okta with his profile?
please kindly advices, thanks again.
Jerry
While all attribute mappings might be green that does not mean that the mapping has all the required AD attributes. Double check what are the required attributes in AD do just go by what Okta mapping is showing.
Regarding your question about if you can import an account from AD to Okta the answer is yes. You'll need to make sure the OU where you will create the user in AD is being exposed to Okta via the directory integration. https://help.okta.com/en-us/content/topics/directory/ad-agent-main.htm