y6icx (y6icx) asked a question.
Auto Reminder Email in Okta - Workflow Automation Enhancement
Hi,
I want to create an auto reminder email, that is triggered when a customer did not activate their account with in 24 hours after the activation email has been sent. I have looked through some documentation on Okta, and I found Okta workflow automation which is similar to what I want to do. However, the conditions only supports inactive user or user who's password are about to expired. Is there any other ways to do create this trigger function in Okta.
Thank you in advance!
Josiah
You could loop though users in the Staged status and activated datetime is null and then for each of those check their created datetime to see if it is more than 24hrs old and if it is send them a custom reminder email or trigger the activate using API making sure to indicate you want to send them an email so it does not activate automatically. Here is the API --> POST {{url}}/api/v1/users/{{userID}}/lifecycle/reactivate?sendEmail=true