g861v (g861v) asked a question.
Can't log into Okta Verify on iPhone
How do I log into Okta verify when it keeps asking for an Okta verification code, which I can't get because I can't log into the Okta verify app because it keeps asking for a code.
- User17157611498146715886 (Customer Support Online Community and Social Care)
Hello @g861v (g861v) , thank you for contacting Okta Community.
It sounds like you may need an MFA reset.
If you are an employee, contractor, patient, student, or client of a company, institution, or service provider that requires you to use Okta Verify, please contact the company's, institution's, or service provider's IT support or Help Desk team.
While Okta provides the Product (Okta Verify app), your company, institution, or service provider handles individual account management (like MFA reset or password management) and access policies (such as recovery options or alternative factors).
Regards.
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This question is closed.
Hello @g861v (g861v) , thank you for contacting Okta Community.
It sounds like you may need an MFA reset.
If you are an employee, contractor, patient, student, or client of a company, institution, or service provider that requires you to use Okta Verify, please contact the company's, institution's, or service provider's IT support or Help Desk team.
While Okta provides the Product (Okta Verify app), your company, institution, or service provider handles individual account management (like MFA reset or password management) and access policies (such as recovery options or alternative factors).
Regards.
--
Help others in the community by liking or hitting Select as Best if this response helped you.