0D54z0000AH9XD4CQNOkta Classic EngineMulti-Factor AuthenticationAnswered2025-12-15T09:00:27.000Z2024-11-12T00:09:20.000Z2024-11-13T00:56:04.000Z

z2lsq (z2lsq) asked a question.

SSO Login fails with USB MFA + MacOS + Office 365 Popup Login

When logging into Office 365 application on MacOS 14.x and the Okta SSO, with USB Dongle, the login sequence fails. See screenshot for details:

Image is not available


  • Paul S. (Okta, Inc.)

    Hello @z2lsq (z2lsq)​ Thank you for posting on our Community page!

     

    I was unable to find any documentation regarding this matter. I would recommend to review the System log and see if there are any additional details there.

    Additionally, if you have a Paid Okta service I would recommend to open a Case with Support. They'll be able to access additional tools and resources to help you get to the bottom of it.

     

    Thank you for reaching out to our Community and have a great day!

    --

    Help others in the community by liking or hitting Select as Best if this response helped you.

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  • z2lsq (z2lsq)

    I am trying to generate an answer online, so end users who might run into this issue can see an answer. Is your response really, "This community is pointless, just submit a private support ticket"?

This question is closed.

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