User17300997434985292349 (Customer) asked a question.
Hello!
My organisation: [redacted by moderator]
My account: [redacted by moderator]
Admin panel and dashboard works fine, but from okt. 25(friday) my workmate noticed that login failed.
I tried too and got same error message:
Bejelentkezés elutasítva
Jelenleg nincs engedélye hozzáférni a fiókjához. Ha kíváncsi, hogy miért történik ez, forduljon a rendszergazdához.
In english - Login refused
You currently do not have permission to access your account. If you are wondering why this is happening, contact your system administrator
I translated it, i wonder why the error message is translated by hungarian.
Can you check, what could be a problem? Any settings changed, or policy, etc?
I am the administrator but now I can't use the dashboard and the functions.
Any of our admins cannot login, all get the same error message.
Greetings, Roland
Hi @User17300997434985292349 (Customer) , Thank you for reaching out to the Okta Community!
In alignment with the Okta Secure Identity Commitment, Okta is requiring customers to use multifactor authentication (MFA) to access their Okta Admin Console. MFA is an effective tool to protect against identity attacks.
We are in the process of rolling this out and you should expect that this will be completed in Q4.
The MFA will be required on all orgs and no admins will be exempt.
We recommend reviewing the Frequently Asked Questions article on this subject.
If you have a production account with us, please open a case via the support.okta.com site or call the support line so our colleagues can investigate and confirm if the issue is related.
If for whatever reason those options are not available for you, please contact your Okta Account Executive or Customer Success Manager, and they will be able to engage the Support team on your behalf.
If no paid developer or production account is available, you may sign up for a new free trial or developer account here.
If you are looking to enable access to all Okta features and benefits, please Contact our Sales team to learn how.
Regards.
--
Ask Us Anything about Workflows now thru 10/31