User17297207145452917494 (Customer) asked a question.
Unable to Access Okta Preview Administrator UI using the admin credentials
I am currently using an Okta Preview account and serve as the administrator. I am able to successfully log in to my application using the same credentials without issues. However, when attempting to log in to the Okta Preview Administrator UI, I receive a "Sign In Denied" message indicating that I do not have permission to access my account at this time. I would like assistance in troubleshooting this issue and understanding why I am unable to access the Okta Preview Admin UI, despite being the administrator and using the same credentials that work for the application login.
Please provide guidance on resolving this access issue.
Hello @User17297207145452917494 (Customer) Thank you for posting on our Community page!
For this issue please send us an email at our Community Inbox community@okta.com, and we will try to provide assistance from that side.
Thank you for reaching out to our Community and have a great day!
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