User17278696901844070284 (Customer) asked a question.
I can't create a Support Case even when I have Super Admin role in my Account
Hello, we have an Okta Developer Organization Account
We are trying to develop an application with SCIM Groups and we are running into this problem
It seems like we need to create a Support Case in OKTA Help Center to ask for help to turn the feature flag
"SELECTIVE_APP_IMPORT_PLATFORM"
The problem is that our organization does not have access create Support Cases in Okta Help Center.
I am a Super Admin in the organization.
I have also tried this guide
https://support.okta.com/help/s/article/assigning-the-case-admin-permission-to-okta-admins
But I always land in "You do Not Have Access to Create a Case"
Hello @User17278696901844070284 (Customer) Thank you for posting on our Community page!
Developer organisations are unable to Open cases with Support and unfortunately feature enablement for Developer orgs is also unavailable at this time.
Thank you for reaching out to our Community and have a great day!
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Hello @Paul S. (Okta, Inc.)
Thank you for the feedback,
who can I contact to get an Organization Account with the configurations needed to enable our developers to use and test the SCIM Groups Import functionality?
Hello @User17278696901844070284 (Customer) For that I would recommend to reach out to our Sales team:
https://www.okta.com/contact-sales/