User17279297120239111781 (Customer) asked a question.
How do I enable the custom IDP factor notes in this support document? Currently using a free account but after I add a custom IDP the IDP factor option is no visible in the MFA admin section as indicated in the support document. Do I need a paid tier?
https://help.okta.com/en-us/content/topics/security/mfa_custom_factor.htm
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
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Hi @User17279297120239111781 (Customer) , Thank you for reaching out to the Okta Community!
You will need to first set up the Custom IDP under your Okta Admin Dashboard → Security → Identity Providers. During the setup process, you should be presented with the "IDP Usage" option.
Selecting the "Factor only" option will make it available under the Authenticators option for further use in enrollment and authentication policies.
If you do not see the "IDP Usage" option during setup, it means that the feature is not available for free trial accounts.
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@Mihai Negoita can you help determine how to add this option?
Hi @User17279297120239111781 (Customer) , if you are not seeing the option, it means that you do not have the IDP as a factor feature enabled on your tenant.
Feature enablement is not available for free developer/trial accounts.
If you are interested in the feature enablement, you can check in with the Okta Sales team via the following link: https://www.okta.com/contact-sales/
Thank you, I did create a custom IDP but in my account there is no "factor only" option when I created a custom IDP. How do I add it?