fp9nw (fp9nw) asked a question.
Account deletion
Hi,
I'm so confused with Okta ecosystem, there is a support page, an admin dashboard. I just want to delete my account, and everything related to Okta. Not sure how to contact the support.
- DianaL.19788 (Customer Support Online Community and Social Care)
Hi @fp9nw (fp9nw) , thank you for contacting Okta Community.
If you created an org (even a trial or a dev), you are its Super Admin. In this case, please email us at community@okta.com and request that the org be decommissioned. Make sure to include the URL of the org and the email address used for the Super Admin account.
If you are an employee of a company that chose to work with Okta, you are a user of the company's org. In this case, contact your company's IT Support or Help Desk team.
Regards.
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Expand Post - DianaV.10856 (Customer)
Please close my account. I'm trying to do that for three hours now. Even your email support is not working. Phone numbers are useless. Close my account PLEASE!
Hi @fp9nw (fp9nw) , thank you for contacting Okta Community.
If you created an org (even a trial or a dev), you are its Super Admin. In this case, please email us at community@okta.com and request that the org be decommissioned. Make sure to include the URL of the org and the email address used for the Super Admin account.
If you are an employee of a company that chose to work with Okta, you are a user of the company's org. In this case, contact your company's IT Support or Help Desk team.
Regards.
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Help others in the community by liking or hitting Select as Best if this response helped you.