<iframe src="https://www.googletagmanager.com/ns.html?id=GTM-M74D8PB" height="0" width="0" style="display:none;visibility:hidden">
Loading
Skip to NavigationSkip to Main Content
System Status
Announcements
Announcements
Search
Search
Select Language
Knowledge Base
Knowledge Articles
Support Videos ↗
Documentation
Product Documentation ↗
Developer Documentation ↗
Product Release Notes ↗
Community
Events & Webinars
Okta Ideas ↗
Resources
Product Hub
Customer Success Hub
Product Release Update
Learning
Okta Learning ↗
Get Support
Open a Case
HomeCommunityForum
0D54z0000AFqHb5CQFOkta Classic EngineIntegrationsAnswered2024-09-30T16:35:09.000Z2024-09-16T21:13:17.000Z2024-09-30T16:35:09.000Z

00ugrrie9fFPNGCOFFIN1.418356822487514E12 (Customer) asked a question.

September 16, 2024 at 9:13 PM
Salesforce Upgrade

I'm trying to figure out HOW to upgrade our Salesforce integration.

 

This article says you can upgrade but isn't clear on how: “You can upgrade to the latest version of our Salesforce integration that uses OAuth authentication for Provisioning and Imports.” (https://help.okta.com/en-us/content/topics/provisioning/salesforce/sfdc-enable-provisioning.htm)

 

It refers to another article to "Configure OAUTH and REST integration which doesn't mention the word upgrade. Does performing this configuration change documented here result in the "upgrade?" (https://help.okta.com/en-us/content/topics/provisioning/salesforce/sfdc-configure-provisioning-rest.htm)

 

  • 1 answer
  • 283 views

  • Mihai Negoita - Okta (Okta, Inc.)

    Hi @00ugrrie9fFPNGCOFFIN1.418356822487514E12 (Customer)​ , Thank you for reaching out to the Okta Community! 

     

    If the Provisioning tab under your Okta Admin Dashboard → Applications → Salesforce shows the "OAuth Consumer Key" and "OAuth Consumer Secret" options, it means that you already have the updated version.  

    PastedIf you do not see these options and instead have username/password options, it means that your tenant does not have the required feature enabled. The tenants created after the update have it by default, older tenant need to have it enabled. 

    Please open a case and my colleagues from the Support Team should be able to assist you with this. 

     

     

     

     

    If my answer helped, remember to mark it as best to increase its visibility for other members of the Okta Community who might have the same questions as you. 

     

    Hope my answer helps! 

     

    --

    Help others in the community by liking or hitting Select as Best if this response helped you.

    Expand Post
    Selected as Best

  • Mihai Negoita - Okta (Okta, Inc.)

    Hi @00ugrrie9fFPNGCOFFIN1.418356822487514E12 (Customer)​ , Thank you for reaching out to the Okta Community! 

     

    If the Provisioning tab under your Okta Admin Dashboard → Applications → Salesforce shows the "OAuth Consumer Key" and "OAuth Consumer Secret" options, it means that you already have the updated version.  

    PastedIf you do not see these options and instead have username/password options, it means that your tenant does not have the required feature enabled. The tenants created after the update have it by default, older tenant need to have it enabled. 

    Please open a case and my colleagues from the Support Team should be able to assist you with this. 

     

     

     

     

    If my answer helped, remember to mark it as best to increase its visibility for other members of the Okta Community who might have the same questions as you. 

     

    Hope my answer helps! 

     

    --

    Help others in the community by liking or hitting Select as Best if this response helped you.

    Expand Post
    Selected as Best
This question is closed.
Loading
Salesforce Upgrade