User17232293262055943429 (Customer) さんが質問をしました。
Unable to create support case with superadmin privileges
What could be wrong?
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- paul.stiniguta1.508386743840768E12 (Okta, Inc.)
Hello @User17232293262055943429 (Customer) Thank you for posting on our Community page!
In order to open a case with Support, you needs to create a special admin role that allows you to create cases, please see our doc below:
Thank you for reaching out to our Community and have a great day!
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この質問は閉じられました。
Hello @User17232293262055943429 (Customer) Thank you for posting on our Community page!
In order to open a case with Support, you needs to create a special admin role that allows you to create cases, please see our doc below:
https://support.okta.com/help/s/article/new-case-admin-permission-and-elevated-support-functionality-on-the-okta-help-center?language=en_US#:~:text=The%20Case%20Admin%20permission%20is,by%20default%20to%20Super%20Admins.
Thank you for reaching out to our Community and have a great day!
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Help others in the community by liking or hitting Select as Best if this response helped you.