Trying to access Org2org app but getting 400 Login failed 400: Bad Request Error Code: GENERAL_NONSUCCESS

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0D54z0000AE4tliCQBOkta Classic EngineAuthenticationAnswered2025-09-30T09:00:33.000Z2024-08-07T18:30:09.000Z2024-09-19T16:28:21.000Z

0vqsd (0vqsd) asked a question.

August 7, 2024 at 6:30 PM

Trying to access Org2org app but getting 400 Login failed 400: Bad Request Error Code: GENERAL_NONSUCCESS

Hi All,

I am trying to access the Org2org app i setup and i have been getting 400 login failed error. I've followed the SAML setup instructions. I've cross checked the issuer and it matches with what is being sent in the SAML Response. I dont see the logs on my IDP either which is weird. Can someone help me figure out the issue ? Please let me know what information you need to debug.

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Top Rated Answers

paul.stiniguta1.508386743840768E12 (Okta, Inc.)
2 years ago
Hello @0vqsd (0vqsd) Thank you for posting on our Community page!

The 400 error is a common error, but 2 things come to mind with this type of configuration:
Username miss-match between the 2 configurations, one application is sending a different username than that it exist in the second org.
If the user does not exist and the user is created though JIT, then I would review the JIT settings and the username format is beeing sent and what it should be.

Please also see a similar question below:
https://support.okta.com/help/s/question/0D54z00007eSosiCAC/saml-20-idp-giving-400-generalnonsucess-for-new-idp-user-login?language=en_US

Thank you for reaching out to our Community and have a great day!
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All Answers

paul.stiniguta1.508386743840768E12 (Okta, Inc.)
2 years ago
Hello @0vqsd (0vqsd) Thank you for posting on our Community page!

The 400 error is a common error, but 2 things come to mind with this type of configuration:
Username miss-match between the 2 configurations, one application is sending a different username than that it exist in the second org.
If the user does not exist and the user is created though JIT, then I would review the JIT settings and the username format is beeing sent and what it should be.

Please also see a similar question below:
https://support.okta.com/help/s/question/0D54z00007eSosiCAC/saml-20-idp-giving-400-generalnonsucess-for-new-idp-user-login?language=en_US

Thank you for reaching out to our Community and have a great day!
--
Help others in the community by liking or hitting Select as Best if this response helped you.
Expand Post
Selected as Best

This question is closed.

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Trying to access Org2org app but getting 400 Login failed 400: Bad Request Error Code: GENERAL_NONSUCCESS