User17098479038686950113 (Customer) asked a question.
Okta Login going into an infinite loop. There is no way for me to login and fix this issue
Hey, I am trying to log in to my account (Admin account), but it is just going into an infinite loop. Tried in incognito, but nothing worked.
Message:
Set up multifactor authentication
Your company requires multifactor authentication to add an additional layer of security when signing in to your Okta account
There is a button, but nothing works after clicking on it. Also, as soon as I click on the button, this page is gone and I am redirected back to "https://dev-***-admin.okta.com/signin/enroll"
Currently, there is no way for me to enter the account and fix whatever is happening.
Hi @User17098479038686950113 (Customer) , Thank you for reaching out to the Okta Community!
This was also discussed in a previous post.
Please email us at community@okta.com with your account information (Super Admin username/email as well as the Okta org URL). From there we'll look into assisting you to regain access.
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