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0D54z0000A9k856CQAOkta Classic EngineDirectoriesAnswered2025-08-04T09:01:45.000Z2024-06-04T07:14:12.000Z2024-06-28T16:28:44.000Z

5cjdc (5cjdc) asked a question.

How to roll back the Okta Identity Engine (Trial 30 days) to the Okta Classic Engine with requesting the ticket P1?

I created an Okta account with a business email and got a 30-day trial with OIE features (Version 2024.05.1 E). I want to downgrade the version from OIE to Okta Classic. Please guide me through the steps to do this?


5cjdc likes this.
  • Mihai N. (Okta, Inc.)

    Hi @5cjdc (5cjdc)​ , Thank you for reaching out to the Okta Community! 

     

    Rollbacks are not available for trial tenants. Moving forward all new tenants will be OIE.  

    Please review the following article for additional Frequently Asked Questions relating to the OIE upgrades.  

    We have also had a live Questions AMA session with our Product Team on the Community last year that might contain additional useful information. You can review it here. Please make sure to click "more answers" to see all the conversations.

     

     

    If my answer helped, remember to mark it as best to increase its visibility for other members of the Okta Community who might have the same questions as you. 

     

    Hope my answer helps! 

     

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    Join the Ask Me Anything online event on June 13, 2024 to discuss the new Govern Okta Admin Roles feature with our Experts

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How to roll back the Okta Identity Engine (Trial 30 days) to the Okta Classic Engine with requesting the ticket P1?