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0D54z0000A6xGDgCQMOkta Classic EngineIntegrationsAnswered2024-04-30T17:36:18.000Z2024-04-26T17:01:31.000Z2024-04-30T17:36:18.000Z

PavloY.54590 (Customer) asked a question.

April 26, 2024 at 5:01 PM
API integration service development for getting logs data

We have a service where we're getting logs data on behalf of our customers. We've been using OAuth OIDC flow, but recently found that refresh token lifetime is only 90 days, which is not suitable for us. Maybe we're using wrong integration or application type. We need to be able to authorize user once and then be able to fetch data on behalf of that user without making him re-auth. What can you recommend?

  • 3 answers
  • 269 views

  • Mihai Negoita - Okta (Okta, Inc.)

    Hi @PavloY.54590 (Customer)​ , Thank you for reaching out to the Okta Community! 

     

    Please check out the options mentioned in the following article to see what would fit better for your use case: 

    https://support.okta.com/help/s/article/Exporting-Okta-Log-Data?language=en_US

     

     

     

     

     

    If my answer helped, remember to mark it as best to increase its visibility for other members of the Okta Community who might have the same questions as you. 

     

    Hope my answer helps! 

     

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    Help others in the community by liking or hitting Select as Best if this response helped you.

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  • Mihai Negoita - Okta (Okta, Inc.)

    Hi @PavloY.54590 (Customer)​ , Thank you for reaching out to the Okta Community! 

     

    Please check out the options mentioned in the following article to see what would fit better for your use case: 

    https://support.okta.com/help/s/article/Exporting-Okta-Log-Data?language=en_US

     

     

     

     

     

    If my answer helped, remember to mark it as best to increase its visibility for other members of the Okta Community who might have the same questions as you. 

     

    Hope my answer helps! 

     

    --

    Help others in the community by liking or hitting Select as Best if this response helped you.

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    Selected as Best

  • PavloY.54590 (Customer)

    Hi. Thanks for your answer, but that is a general article describing possibilities, while I am looking for some specific answer. We already have custom api integration but facing issues with refresh_token expiration. Probably because we're using not suitable auth method or different application type, but we're not sure what to use.

    • Mihai Negoita - Okta (Okta, Inc.)

      Hi @PavloY.54590 (Customer)​ For in-depth troubleshooting and configuration review, I recommend opening a case to work with our Support Team. They'll be able to access additional tools and resources to help you get to the bottom of it.  

       

       

      Regards.

      --

      Help others in the community by liking or hitting Select as Best if this response helped you.

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API integration service development for getting logs data