ScottC.38230 (Customer) asked a question.
Moved from AAD Connect to Okta, provisioning failing
We recently disabled AAD Connect to M365 and changed Okta from Profile Sync to User Sync using groups to manage licenses.
It seemed to work at first (we don't run a lot of changes) but I noticed today that I'm getting this error every 3 hours or so:
Sync could not execute because Office 365 directory sync for the company not yet Activated. Sync will retry after a period of time.
FAILURE:
I've verified my API key is working just fine and my google-fu has let me down figuring out what steps (if any) are needed on either/both Okta and MS to enable this syncing.
Please advise.
Thanks!
Hi @ScottC.38230 (Customer) , Thank you for reaching out to the Okta Community!
As far as I was able to dig up from similar reports, this seems to be related to the following:
https://support.okta.com/help/s/article/Office-365-Provisioning-Error-Unable-To-Provision-User-To-Office-365-Because-Directory-Sync-Value-Of-Disabled-In-Azure-Active-Directory-Is-Unsupported?language=en_US
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