o11ca (o11ca) asked a question.
Trouble setting up Gmail "send as" for an Okta account
I'm trying to setup "send as" in a [non-Okta] Gmail account so I'm able to send mail from a Gmail address that uses Okta for sign in. I'm getting the following error:
Authentication failed. Please check your username/password.
Server returned error: "535-5.7.8 Username and Password not accepted. For more information, go to 535 5.7.8 https://support.google.com/mail/?p=BadCredentials f1-20020a258541000000b00dcd2c2e7550sm1031351ybn.21 - gsmtp , code: 535"
I'm guessing it's due to the Okta sign-in process blocking the verification. Any help or advice to make this work is much appreciated! Thanks!
Hello @o11ca (o11ca) Thank you for reacting out to our Community!
This type of error indicates and issue with the username or password. Please see article below:
https://support.google.com/mail/thread/40210887/urgent-help-server-returned-an-error-535-5-7-8-username-and-password-not-accepted?hl=en
Since access to Google is our of Okta Support purview, we recommend to reach out to Google Support for additional assistance on this matter.
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