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0D54z0000A4gZWgCQMOkta Classic EngineIntegrationsAnswered2024-04-30T17:49:59.000Z2024-04-12T14:36:15.000Z2024-04-30T17:49:59.000Z

MikeB.46234 (Customer) asked a question.

Office365 Provisioning removes existing users apps

I have everything set and tested with Microsoft365 user provisioning through OKTA. We already had Office365, so we have a lot of users already on it. Setting up OKTA SWA with provisioning works great, but the only major issue that I have is when I assign a user account to the Office365 OKTA app the existing user account in Office365 loses their assigned apps. I then have to manually reassign the apps.

Obviously not everyone in my org has the same Office365 apps assigned to them so I cannot perform a "bulk" provisioning this way and would have to do it manually one by one then reassigning the apps afterwards.

Is there a way to assign the Office365 app to my users and not have the currently assigned Office365 apps removed?


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Office365 Provisioning removes existing users apps