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0D54z0000A4fY4VCQUOkta Classic EngineIntegrationsAnswered2024-04-30T17:56:27.000Z2024-04-05T14:24:31.000Z2024-04-30T17:56:27.000Z

gurlals.19172 (Customer) asked a question.

Issue with SCIM Integration: User Updates or Deactivate Not Being Received

Hello OKTA Support Team,

 

We've been encountering an issue with our SCIM (V2.0) integration with OKTA. While we are able to successfully receive new user data, we're facing difficulties when it comes to receiving updates such as modifications or deactivations of users.

 

Here's the specific error message we're encountering:

 

 

FAILURE: Method Not Allowed. Errors reported by remote server: Invalid JSON: Unexpected character ('<' (code 60)): expected a valid value (JSON String, Number, Array, Object or token 'null', 'true' or 'false') at [Source: (String)"<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd> <html xmlns=http://www.w3.org/1999/xhtml> <head> <meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1"/> <title>405 - HTTP verb used to access this page is not allowed.</title> <style type="text/css"> <!-- body{margin:0;font-size:.7em;font-family:Verdana, Arial, Helvetica, sans-serif;background:*EEEEEE;} fieldset{padding:0 15px 10px 15px;} h1{font-size:2.4em"[truncated 793 chars]; line: 1, column: 2]

 

 

It appears to be a "405 - HTTP verb used to access this page is not allowed" error, suggesting that the method (PUT/PATCH) we're attempting to use is not permitted by the server.

 

We would appreciate your assistance in troubleshooting this issue. Could you please advise on any potential reasons for this error and whether there might be something missing from our configuration?

 

Thank you for your support.

 

Best regards,

Gurlal Singh


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Issue with SCIM Integration: User Updates or Deactivate Not Being Received