kff4a (kff4a) asked a question.
I'm getting the following issue when I try to verify an event hook:
Unable to verify event hook. Hook "sso-hook" execution failed. org.springframework.web.reactive.function.client.WebClientRequestException: General OpenSslEngine problem; nested exception is javax.net.ssl.SSLHandshakeException: General OpenSslEngine problem
Any idea where / how can I see logs that might help me understand the issue?
Thanks
@kff4a (kff4a) -- (javax.net.ssl.SSLHandshakeException: General OpenSslEngine problem)
This error to me reads as: Okta is establishing a TCP connection to the provided destination address and tries to setup a three-way-handshake and failed likely due to the openSSL configuration on the endpoint.
Note: javax.net.ssl.SSLHandshakeException: General OpenSslEngine problem
This isn't an OKTA specific error there are lots of hits if you perform a websearch that go back over a decade. I would recommend reviewing them looking for ones that fit your scenario. As I stated above this is very likely the endpoint as the cause.
@TimL.58332 (Workflows) Correct, the issue was related to the CA that issued our certificate, seems like it is not included in the known root CA's on okta, we switched to a different one and it works fine.
Thanks for the help!
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@kff4a (kff4a) -- (javax.net.ssl.SSLHandshakeException: General OpenSslEngine problem)
This error to me reads as: Okta is establishing a TCP connection to the provided destination address and tries to setup a three-way-handshake and failed likely due to the openSSL configuration on the endpoint.
Note: javax.net.ssl.SSLHandshakeException: General OpenSslEngine problem
This isn't an OKTA specific error there are lots of hits if you perform a websearch that go back over a decade. I would recommend reviewing them looking for ones that fit your scenario. As I stated above this is very likely the endpoint as the cause.