kff4a (kff4a) asked a question.
I'm getting the following issue when I try to verify an event hook:
Unable to verify event hook. Hook "sso-hook" execution failed. org.springframework.web.reactive.function.client.WebClientRequestException: General OpenSslEngine problem; nested exception is javax.net.ssl.SSLHandshakeException: General OpenSslEngine problem
Any idea where / how can I see logs that might help me understand the issue?
Thanks
@kff4a (kff4a) -- (javax.net.ssl.SSLHandshakeException: General OpenSslEngine problem)
This error to me reads as: Okta is establishing a TCP connection to the provided destination address and tries to setup a three-way-handshake and failed likely due to the openSSL configuration on the endpoint.
Note: javax.net.ssl.SSLHandshakeException: General OpenSslEngine problem
This isn't an OKTA specific error there are lots of hits if you perform a websearch that go back over a decade. I would recommend reviewing them looking for ones that fit your scenario. As I stated above this is very likely the endpoint as the cause.
@TimL.58332 (Workflows) Correct, the issue was related to the CA that issued our certificate, seems like it is not included in the known root CA's on okta, we switched to a different one and it works fine.
Thanks for the help!
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
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These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
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@kff4a (kff4a) -- (javax.net.ssl.SSLHandshakeException: General OpenSslEngine problem)
This error to me reads as: Okta is establishing a TCP connection to the provided destination address and tries to setup a three-way-handshake and failed likely due to the openSSL configuration on the endpoint.
Note: javax.net.ssl.SSLHandshakeException: General OpenSslEngine problem
This isn't an OKTA specific error there are lots of hits if you perform a websearch that go back over a decade. I would recommend reviewing them looking for ones that fit your scenario. As I stated above this is very likely the endpoint as the cause.