<iframe src="https://www.googletagmanager.com/ns.html?id=GTM-M74D8PB" height="0" width="0" style="display:none;visibility:hidden">
Loading
Skip to NavigationSkip to Main Content
0D54z0000A1BoJ3CQKOkta Identity EngineWorkflowsAnswered2025-05-07T09:00:19.000Z2024-03-15T21:55:28.000Z2024-03-19T18:42:30.000Z

b3uh4 (b3uh4) asked a question.

Workflows - how to send new user activation emails with workflows

I am struggling to find a good method for this and could use some help. When a new user is created/imported from CSV directory (User Created), I'd like a Workflow to send (or resend) the activation email to an email address that will be listed in the new users profile. In this case it's an attribute that lists the email address for the "company" that the employee will be associated with. There are numerous "companies" in this single Okta org and we'd like to skip the middle man and send the activation emails directly to the company email. Currently all activation emails get sent to the email address listed in the directory integration.

 

Does anyone have any insight on this that can offer some help?

Thank you!


  • TimL.58332 (Workflows)

    @b3uh4 (b3uh4)​ -- I am not very familiar with the process you are using to create users but for your use case you essentially need to bring the users in and not activate them.

     

    So assuming the above is possible this can definitely be accomplished with Okta Workflows automation platform as the API client.

     

    When you want to activate the users this needs to be done via API and the sendEmail param needs to be false which will generate an Activation link. You could then create your own email and include the activation link. Read the the activate user portion of the API here:

     

    https://developer.okta.com/docs/reference/api/users/#lifecycle-operations

     

    Expand Post
    Selected as Best
  • TimL.58332 (Workflows)

    @b3uh4 (b3uh4)​ -- I am not very familiar with the process you are using to create users but for your use case you essentially need to bring the users in and not activate them.

     

    So assuming the above is possible this can definitely be accomplished with Okta Workflows automation platform as the API client.

     

    When you want to activate the users this needs to be done via API and the sendEmail param needs to be false which will generate an Activation link. You could then create your own email and include the activation link. Read the the activate user portion of the API here:

     

    https://developer.okta.com/docs/reference/api/users/#lifecycle-operations

     

    Expand Post
    Selected as Best
This question is closed.
Loading
Workflows - how to send new user activation emails with workflows