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0D54z0000A19BHvCQMOkta Classic EngineAuthenticationAnswered2025-09-13T09:01:51.000Z2024-02-28T15:05:59.000Z2024-02-29T07:11:02.000Z

User16666020822958894156 (Customer) さんが質問をしました。

How to open open a case when I am not able to login as Administrator

Hi all,

 

unfortunately, I mistakenly changed a policy with the result of being unable to login => 403 - Access forbidden.

My goal was to enable a second factor.

 

As described here: https://support.okta.com/help/s/opencase I can only open a case as Okta admin.

 

What do I need to do to open a support case?

 

Any help appreciated!

 


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How to open open a case when I am not able to login as Administrator