
User1673441102741779525 (Customer) asked a question.
When installing the Okta Verify app, I encounter an issue during the final stages where an error message pops up, stating, "Handled is invalid." What steps can I take to resolve this issue and successfully complete the installation of the Okta Verify app?

Hi Daim khan,
"The handle is invalid" error can appear when you are logging in, and the problem is usually related to a Windows Update problem or using the wrong credentials to log in. Rebooting your computer should allow Windows Updates to continue if that's the issue.
It is appearing when installing the Application, What can be done in this case ?
Hi, Daim
Thank you for posting on our Community page!
This error affects Windows 10 users when they try to log in to their computers. The “The handle is invalid” error message prevents users from connecting to their accounts and actually using their PCs.
A pretty well-known problem in Windows 10 is one where affected users receive an error message that states “The handle is invalid” when they try to log in to their user account on their Windows 10 computer after booting it up. In most cases, this problem occurs after a significant software change gone wrong, which is most commonly a Windows update that did not install correctly or which was not entirely installed. In addition, this problem is also notoriously popular for being brought on by faulty Windows updates that bring the problem on in the first place even when they are correctly and fully installed.
If you are you stuck at the Windows login screen and you see an error message The Handle is invalid you need first to ensure that you are using the correct credentials to log in. If you are sure that they are then it could be caused due to a misconfigured Windows Update that went rogue. In this guide, we will share how to fix this issue on Windows 10. This message may also appear when you try to run a printing job, run a script, copying files, etc. – but in this post, we will see how to fix the error during login.
"The handle is invalid" error can appear when you are logging in, and the problem is usually related to a Windows Update problem or using the wrong credentials to log in.
Please reach out to Microsoft Support for further help.
Thank you for reaching out to our Community and have a great day!
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