tazwq (tazwq) asked a question.
Hi! here is my status and issue.
I want to make HR group to get "hr.com" custom email notification and Engineer group to get "engin.com" custom email notification. Is it possible to do in the "Branding"?
Hi @tazwq (tazwq) , Thank you for reaching out to the Okta Community!
According to https://developer.okta.com/docs/guides/custom-email/main/
“ Okta uses the request host in the URL to determine which brand and email address to use.”
So I assume that in order for the “HR Group” and “Engineering Groups” to receive custom email notifications, you would have to configure a dedicated “brand” for each.
I recommend setting this up in a preview/test environment to confirm the end-user experience.
Here is the documentation to help you get started:
https://help.okta.com/en-us/content/topics/settings/branding.htm
https://developer.okta.com/docs/guides/brand-and-customize/
If my answer helped, remember to mark it as best to increase its visibility for other members of the Okta Community who might have the same questions as you.
Hope my answer helps!
--------------------------------
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Hi @tazwq (tazwq) , Thank you for reaching out to the Okta Community!
According to https://developer.okta.com/docs/guides/custom-email/main/
“ Okta uses the request host in the URL to determine which brand and email address to use.”
So I assume that in order for the “HR Group” and “Engineering Groups” to receive custom email notifications, you would have to configure a dedicated “brand” for each.
I recommend setting this up in a preview/test environment to confirm the end-user experience.
Here is the documentation to help you get started:
https://help.okta.com/en-us/content/topics/settings/branding.htm
https://developer.okta.com/docs/guides/brand-and-customize/
If my answer helped, remember to mark it as best to increase its visibility for other members of the Okta Community who might have the same questions as you.
Hope my answer helps!
--------------------------------
Ask the Experts: Now Thru 1/31 Okta FastPass Engineering and Product Teams Answer Your Questions