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0D54z00009xl4biCAAOkta Classic EngineAuthenticationAnswered2025-11-01T09:00:24.000Z2024-01-17T15:34:47.000Z2024-01-17T21:14:29.000Z

f2vbr (f2vbr) asked a question.

Best practice when a user gets married and changes their surname?

Is there accepted best practice when a user gets married and changes their surname? Would I change their surname, email and username in AD. Then in Okta manually resolving the import conflict by merging the two? What will happen to the Okta user logs?


  • a0n5s (a0n5s)

    Okta login by user name, if it is ad delegate authentication, the username can be samAccountName/UPN/email address etc. if this attribute is mapped to okta attribute, it will update by sync.

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Best practice when a user gets married and changes their surname?