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0D54z00009xRHUACA4Okta Classic EngineDevices and MobilityAnswered2025-09-13T09:01:51.000Z2024-01-25T07:38:40.000Z2024-01-26T08:21:49.000Z

gedxk (gedxk) asked a question.

OIE and MDM device integration - SCEP does not generate certificate

Hello

I am trying to deploay fastpass and device integration

i have followed those procedure for both windows and mac os device

https://help.okta.com/oie/en-us/content/topics/identity-engine/devices/okta-ca-delegated-scep-macos-intune.htm

https://help.okta.com/oie/en-us/content/topics/identity-engine/devices/okta-ca-delegated-scep-win-intune.htm

 

the SCEP certificate generation is not working at all

 

on mac os, i can see this kind of logs

 

[0:Cert_PI:SCEP:<0x120db6>] TrustError : Error Domain=NSOSStatusErrorDomain Code=-25318 "errKCCreateChainFailed / errSecCreateChainFailed: / The attempt to create a certificate chain failed." UserInfo={NSLocalizedDescription=Le certificat « Organization Intermediate Authority » n’est pas fiable., NSUnderlyingError=0x14fb091c0 {Error Domain=NSOSStatusErrorDomain Code=-25318 "errKCCreateChainFailed / errSecCreateChainFailed: / The attempt to create a certificate chain failed." UserInfo={NSLocalizedDescription=Le certificat 1 « Organization Intermediate Authority » contient des erreurs : Impossible de créer la chaîne vers la racine (intermédiaire potentiellement manquant).;}}}

 

and on windows this kind of error

 

[Friday 10:14 AM]

SCEP: Certificate enroll failed. Result: (Unknown Win32 Error code: 0x87d00905).

 

i had a look at the CA certificate from Okta, and i can see, when i download it, the issuer of this certificate is Organization Root Authority.

 

Is there a chance the problem is because i don't have this particular certificate in my Trusted Root CA store ?

 

Thank you so much in advance

 

Regards,

 

Yannick


  • a0n5s (a0n5s)

    have you check these:

    1. Verify the client certificate installation:
      1. On the Windows computer, click Start and type cert and then click Manage user certificates.
      2. Look in PersonalCertificates.
    2. Verify the Certificate Authority:
      1. On the Windows computer, click Start and type cert and then click Manage user certificates.
      2. Look in Intermediate Certificate AuthorityCertificates.
      3. In Issued To, find and double-click Organization Intermediate Authority.
      4. See Issuer: Organization Root Authority.
    3. If you don't find the certificate, check the logs as described in step 3.

     

    Expand Post
  • gedxk (gedxk)

    Hello. Thanks for your answer

    Yes, it was already checked. the Organization Intermediate Authority is in the good certificate store

This question is closed.
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OIE and MDM device integration - SCEP does not generate certificate