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0D54z00009xQmaECASOkta Classic EngineAdministrationAnswered2024-08-16T09:00:16.000Z2024-01-22T19:31:53.000Z2024-01-30T17:34:08.000Z

zikp4 (zikp4) asked a question.

no roles populate when assigning groups in gws

Hello,

I provision users to GWS via group, I am assigning a new group, I have TRUE on Manage licenses on create and update and Manage roles on create and update, this goes to my root OU, however when I add a new Admin group to Admin OU and same settings as above and no roles populate on the bottom.


  • User16594883467582706479 (Customer Support Online Experience)

    Hi, 

     

    Thank you for posting on our Community page!

     

    Please also take a look here:

    https://support.okta.com/help/s/article/Refresh-Application-Data-Functionality-and-Usage?language=en_US

     

    The Refresh Application Data feature in Okta serves a crucial purpose in ensuring that the latest roles, profiles, and group data from app integrations are retrieved and used by the system

     

    Thank you for reaching out to our Community and have a great day!

    _____________________________________________________________________________

    Community members help others by clicking Like or Select as Best on responses. Try it today.

    _____________________________________________________________________________

     

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  • If you have roles in that organisational unit then you need to raise a support ticket because it might be a problem with the integration.

  • User16594883467582706479 (Customer Support Online Experience)

    Hi, 

     

    Thank you for posting on our Community page!

     

    Please also take a look here:

    https://support.okta.com/help/s/article/Refresh-Application-Data-Functionality-and-Usage?language=en_US

     

    The Refresh Application Data feature in Okta serves a crucial purpose in ensuring that the latest roles, profiles, and group data from app integrations are retrieved and used by the system

     

    Thank you for reaching out to our Community and have a great day!

    _____________________________________________________________________________

    Community members help others by clicking Like or Select as Best on responses. Try it today.

    _____________________________________________________________________________

     

    Expand Post
    Selected as Best

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no roles populate when assigning groups in gws