btlmr (btlmr) asked a question.
Hi,
The people picker is not populating the display name when the user is added to the site. It shows email as the Name.
But no luck.
My environment is Sharepoint 2019.
Any help will be appreciated.
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
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Hello @btlmr (btlmr) Thank you for reacting out to our Community!
I would recommend to review the mappings and make sure that the mapping does not point to the email attribute. Please also see our doc :
https://help.okta.com/en-us/content/topics/deploymentguides/sharepoint/guide/add-okta-claim-provider.htm#1.:~:text=as%20Claims%20Provider-,1.%20Configure%20mappings,-You%20can%20configure
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Hey @Paul S. (Okta, Inc.) Thanks for the suggestion. Could you take a look at the mapping in our application and suggest if you see any issues?
Search scope level is set to App.
Hello @btlmr (btlmr) From the screenshot provided it seems that you are only sending FirstName, LastName and Email as attributes to Sharepoint. You should add more attributes to resolve your issue.
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Thanks for the suggestion @Paul S. (Okta, Inc.) , we will try and let you know.
@Paul S. (Okta, Inc.) We have checked the mapping and it is the default mapping created when the sharepoint app is created. The strange thing is, with the same mappings there is no issue in our SharePoint 2013 environment.
Does it make any difference in Sharepoint 2019? Additionally we need to know if user profile service application(UPS) is a must have for profile sync from OKTA?