RajeshD.00986 (Customer) asked a question.
Adobe application is logging out frequently after redirecting from okta
we have an adobe application which is SP initiated and integrated to our okta.
we are facing multiple frequent logouts on adobe application after some period of time.
we have an auth policy in okta as "never reauthenticate if session is active" and global policy settings are also set to 12 hrs in user policy.
Expire session after user has been idle on Okta for : 12 hours
Not sure do we need to change on application side ?
How okta session is managed on application side once authenticated and redirected to application.
Hi @RajeshD.00986 (Customer) , Thank you for reaching out to the Okta Community!
Okta does not manage the application session lifetime. You will need to review the configuration on the Service Provider side to identify what lifetime is configured there and if it can be changed.
This is also covered by the following article. Although the example given there is reversed, it still applies.
https://support.okta.com/help/s/article/Why-does-Okta-session-expire-but-some-of-the-apps-are-still-open?language=en_US
If my answer helped, remember to mark it as best to increase its visibility for other members of the Okta Community who might have the same questions as you.
Hope my answer helps!
--------------------------------
Ask Away: OIG Product Experts Answer Your Questions Thru Thur., Dec 14