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0D54z00009qYcZFCA0Okta Classic EngineLifecycle ManagementAnswered2024-04-26T09:03:11.000Z2023-12-07T01:48:44.000Z2024-01-09T06:55:59.000Z

orblm (orblm) asked a question.

Is it possible to automate or schedule the Force Sync option?

We have an application that utilises the manager attribute. We've discovered that changes to the manager attribute in Active Directory (AD) don't trigger a sync back to Okta. To update the attribute for the app, we had to force sync the AD directory integration and then force sync from the app.

 

This means that if we want to keep the manager attribute up to date, it requires manually performing 2 sync on a regular basis.

Is there any way that this can be scheduled or automated so that both syncs can take place without user interaction?


  • NiallM.34104 (Atlas Identity)

    It's not. One thing you could consider is enabling JIT. That updates the Okta profile from AD every time the user authenticates ( or an admin looks at their Okta profile ). That should lead to an update of the manager attribute, which will then trigger through to the target app.

     

    I'm confused though. You're saying a scheduled import ( full ) doesn't update the manager attribute in Okta ?

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Is it possible to automate or schedule the Force Sync option?