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0D54z00009qVEDCCA4Okta Identity EngineAccess GatewayAnswered2024-12-22T09:00:26.000Z2023-11-15T19:50:00.000Z2023-11-21T18:24:44.000Z
Okta links opening app links in new window on Safari

Normally app links are opened in the same window that okta is currently opened in but sometime in the past month all links started opening in their own safari window. I've tried playing with safari settings to fix it but haven't found anything that works. The only workaround I have found is to right click the app tile and select "open in new tab". Also, the window that safari opens it in is unique. It doesn't have an address bar. So this might be a Safari issue but figured I'd check here first. Thanks!


  • Mihai N. (Okta, Inc.)

    Hi @User16958241212429980436 (Customer)​ , Thank you for reaching out to the Okta Community! 

     

    This is a currently known issue on the Apple side.  Other browsers like Chrome and Firefox, don't seem to exhibit this behavior.

    https://discussions.apple.com/thread/255243105

     

    While our Engineering team is also looking into possible options to mitigate this, the fix will most likely come with an update on the Apple side. 

    To keep track of this, we recommend reaching out to their support.  

     

     

    If my answer helped, remember to mark it as best to increase its visibility for other members of the Okta Community who might have the same questions as you. 

     

    Hope my answer helps! 

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  • Mihai N. (Okta, Inc.)

    Hi @User16958241212429980436 (Customer)​ , Thank you for reaching out to the Okta Community! 

     

    This is a currently known issue on the Apple side.  Other browsers like Chrome and Firefox, don't seem to exhibit this behavior.

    https://discussions.apple.com/thread/255243105

     

    While our Engineering team is also looking into possible options to mitigate this, the fix will most likely come with an update on the Apple side. 

    To keep track of this, we recommend reaching out to their support.  

     

     

    If my answer helped, remember to mark it as best to increase its visibility for other members of the Okta Community who might have the same questions as you. 

     

    Hope my answer helps! 

    --------------------------------

    What you missed: new product releases and other announcements

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    Selected as Best
  • kqpxo (kqpxo)

    @Mihai N. (Okta, Inc.)​ there may be a bug in Safari, but it still seems like an implementation issue on Okta's side. No other link I click in Safari (including those that are "popups") opens a new window. It's just Okta's dashboard. Also when inspecting the HTML I see just a normal <a> tag with an href, but it does not behave like one, which leads me to believe Okta is using javascript to override the click event and do something special. It sounds likely that it can be fixed by Okta.

    Expand Post
    • Mihai N. (Okta, Inc.)

      Hi @kqpxo (kqpxo)​ , Thank you for reaching out to the Okta Community! 

       

      As mentioned, our Engineering team is also looking into this issue.  

      If you are interested in tracking our progress, please open a ticket with my colleagues from the Support Team and reference OKTA-661797. They should be able to keep you up to date with the situation.  

       

       

       

      Regards.

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Okta links opening app links in new window on Safari