smmv4 (smmv4) asked a question.
Whenever Okta loads in Safari 17.1 on my work device, I am finding that the Okta links that I click open in a new Kiosk window (See this image for example https://cdn.osxdaily.com/wp-content/uploads/2014/09/missing-address-bar-safari-mac.jpg) instead of a new tab like they used to. I have tried setting Safari to open pages instead of tabs always.
Thanks!
Hi, @smmv4 (smmv4)
Thank you for posting on our Community page!
Yes, it seems to be a known issue from Safari’s part.
Here is an useful discussion on it:
https://discussions.apple.com/thread/255243105
You could reach out to Apple support for it or follow the discussion there.
Thank you for reaching out to our Community and have a great day!
_____________________________________________________________________________
What you missed: new product releases and other announcements
_____________________________________________________________________________
Community members help others by clicking Like or Select as Best on responses. Try it today.
_____________________________________________________________________________
Ah, thank you for updating this. 🙂 The answer from yesterday had a post that was not clear. 🙂 I guess My question is why on my Personal Mac with 17.1 I am not seeing this problem with Okta?
Hi, @smmv4 (smmv4)
I'm sorry for the wrong link yesterday. We tried to reproduce the issue and were unable to find a workaround from our end. Best suggestion remains to reach out to their Support.
Is there any updates on this issue? It's been happening to me on multiple devices for at least a month. I've never had this issue with Safari + Okta or Safari in general in the past.
Safari is being blamed in this case. We could probably only create a community post in Apple's forum, which I have done if you want to reply and state you have the same problem.
Glad you both chimed in today. Thought this was another discussion that went no where.
Commented on your apple discussion Devin.
Would suggest adding to the discussion from a month ago that Laura posted in her answer:
BUG Safari 17.1: Open new window instead … - Apple Community
It also hit a deadend and was just told to use the feedback assistant to post a complaint.
Hi guys,
We have no updates either, waiting on Apple. As Shane said, I also suggest adding on the open discussion, maybe the more comments, the more urgent the resolution.
Will keep you posted here if we get any answers.
Thank you for reaching out to our Community and have a great day!
_____________________________________________________________________________
What you missed: new product releases and other announcements
_____________________________________________________________________________
Community members help others by clicking Like or Select as Best on responses. Try it today.
_____________________________________________________________________________
This is not acceptable. Whether it's a Safari bug, feature, or a change to the way JavaScript behaves in Safari, there must be a workaround on your end to get Safari to open in a new tab. If Apple decides to keep the behavior the same, are you going to continue to hold your breath and wait for Apple.
Sonoma 14.1.2 and Safari 17.1.2 were just released and the behavior is the same. There the behavior is also the same in the Safari 17.4 Safari Technology Preview.
The Admin button opens a new tab, why not the apps? Get your developers to fix this!
I agree that this is not acceptable, and I dispute that this is a bug in Safari. @User16594883467582706479 (Customer Support Online Experience) can you explain why you believe this is a Safari issue? What specifically is Okta doing to launch an app, and what about Safari is preventing it from working as it has always done before this bug? I am familiar with Javascript and browser events and would appreciate as much detail as you can tell us. Thank you.
We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
More information
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
Select All
We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
More information
These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.
These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising.
Select All
Hi, everyone,
The issue should have been solved with the new update. Please read the release notes here https://help.okta.com/en-us/content/topics/releasenotes/production.htm
Should you still encounter it, please let us know by contacting Support and opening a case.
Thank you for your patience!
Thank you for reaching out to our Community and have a great day!
Earn Today: New Okta Community Badges Have Arrived
Community members help others by clicking Like or Select as Best on responses. Try it today.
_____________________________________________________________________________