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0D54z00009orQU1CAMOkta Identity EngineOkta Device AccessAnswered2025-01-31T21:13:47.000Z2023-11-06T21:40:57.000Z2024-03-25T18:19:08.000Z

User16444614850349016098 (Customer) asked a question.

November 6, 2023 at 9:40 PM

"Registration not available"

Hello,

We set up Desktop Password Sync according to the Jamf Pro specifc Okta documentation (https://help.okta.com/oie/en-us/content/topics/oda/macos-pw-sync/configure-macos-password-sync-policies.htm) and we are receiving the following error.

"Registration not available. Inform your IT Help Desk - you clicked a registration required notification and received this error."

I don't see how to troubleshoot this in the guide: https://help.okta.com/oie/en-us/content/topics/oda/macos-pw-sync/troubleshoot-macos-password-sync.htm

What could be causing this issue?

Thank you!

Top Rated Answers

User16444614850349016098 (Customer)
3 years ago
Resolved, I was entering our URL without https:// and it's case-sensitive.
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All Answers

User16444614850349016098 (Customer)
3 years ago
Resolved, I was entering our URL without https:// and it's case-sensitive.
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Selected as Best
cso2d (cso2d)
2 years ago
Hi, where are you changing the URL specifically?
We are pushing it via InTune and the SSo Payload outcome is the same: Registration not available. Inform your IT Help Desk - you clicked a registration required notification and received this error.

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