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0D54z00009mfAAjCAMOkta Classic EngineSingle Sign-OnAnswered2025-09-13T09:01:51.000Z2023-10-24T12:34:47.000Z2023-10-26T13:38:35.000Z

qvesm (qvesm) asked a question.

October 24, 2023 at 12:34 PM
How can I "merge" my password account with my Google account?

I signed up using Google for a developer account for "Workforce Identity Cloud" but I then realized I then need a normal password account since I need to test Okta integration using OIDC in my company.

 

So, I created regular user+password account but I cannot login into Okta's main dashboard (like I did with the "Sign in with Google" method. I get redirected to "https://www.okta.com/" instead.

 

Both of my accounts use the same email.

 

I need either two things:

  • Merge both my Google-associated account and my regular account
  • Delete the Google-associated account and have a way to use the developer portal with my regular account.

 

Also, it seems the only way get support is through community questions, is this the correct channel for communicating this?

 

Thanks.

 

 

  • 3 answers
  • 649 views

  • a0n5s (a0n5s)

    could you try create case in you account? there are support hotline.

    Selected as Best

  • a0n5s (a0n5s)

    could you try create case in you account? there are support hotline.

    Selected as Best

  • User16594883467582706479 (Customer Support Online Experience)

    Hi, @qvesm (qvesm)​ 

     

    Thank you for posting on our Community page!

     

    As @a0n5s (a0n5s)​  said, you will need to reach out to Support via the Hotline: 1-800-219-0964

     

    Thank you for reaching out to our Community and have a great day!

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    Expand Post

  • qvesm (qvesm)

    I don't have permissions to do that:

     

    "You Do Not Have Access to Create a Case"

     

    "It looks like you are authenticated as a 'Community Only User'. Please logout and login using your Okta Administrator credentials to access this page"

     

    I logged in to okta Help Center using the same credentials for my regular (user+password) Okta account.

    Expand Post
This question is closed.
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How can I "merge" my password account with my Google account?