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0D54z00009kuRiiCAEOkta Classic EngineAuthenticationAnswered2025-09-13T09:01:51.000Z2023-10-15T17:04:53.000Z2023-10-31T21:54:11.000Z
  • Hello @439nq (439nq)​ Thank you for reacting out to our Community!

     

    The MFA used can be changes from the drop-down menu when you are presented with the MFA. Please see attacked screenshot where you can find the drop-down menu button:

    Screenshot 2023-10-16 at 12.31.54Please note that if this button does not show up or the option you desire are not there, that mean your Okta administrator might have removed them. In this case we recommend to reach out to your internal IT Department/Helpdesk for additional assistance.

     

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  • Hello @439nq (439nq)​ Thank you for reacting out to our Community!

     

    The MFA used can be changes from the drop-down menu when you are presented with the MFA. Please see attacked screenshot where you can find the drop-down menu button:

    Screenshot 2023-10-16 at 12.31.54Please note that if this button does not show up or the option you desire are not there, that mean your Okta administrator might have removed them. In this case we recommend to reach out to your internal IT Department/Helpdesk for additional assistance.

     

    Community members help others by clicking Like or Select as Best on responses. Try it today.

    What you missed: new product releases and other announcements

    Expand Post
    Selected as Best
    • 439nq (439nq)

      There is no screenshot in this email you sent me.

      When the Okta box comes up, there is no way to change options.
      • a0n5s (a0n5s)

        Do you Okta admin of your org or end user. maybe need check the authenticator enable in your org.

This question is closed.
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