RajeshD.00986 (Customer) asked a question.
Hi ,
we are having a problem on one of our server. The cpu is getting completely utilized reaching more then 90 % when the OKtaADAgent service is running. The configuration is 2 cpu.
is there any way to fix this problem.
Hi Rajesh,
Firstly, check the prerequisites for the installation of the OKTA AD Agent. For this you can refer the link https://help.okta.com/en-us/content/topics/directory/ad-agent-prerequisites.htm
Also, for troubleshooting of High CPU usage, refer this link:
@RajeshD.00986 (Customer) as Jijo told the hardware prerequisites should be:
which process take high cpu? oktaADAgent?
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We use cookies to provide the best website experience and to help understand marketing efforts. We may also share data with ad partners to reach potential customers across the web. To learn more, visit our Privacy Policy. Click here for Your Privacy Choices. You may also opt out of this sharing by signaling your preference via GPC, applicable only to the browser signaling the opt-out.
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Hi Rajesh,
Firstly, check the prerequisites for the installation of the OKTA AD Agent. For this you can refer the link https://help.okta.com/en-us/content/topics/directory/ad-agent-prerequisites.htm
Also, for troubleshooting of High CPU usage, refer this link:
https://learn.microsoft.com/en-us/troubleshoot/windows-server/performance/troubleshoot-high-cpu-usage-guidance