
eqzex (eqzex) asked a question.
I set up Okta Verify on my Windows 10 PC and am unable to sign into anything related to my work account. I keep receiving an "Unable to Sign in" error. The Okta Verify window flashes and then I never get logged in or asked for any authentication (Windows Hello).
I've already tried the following steps:
-Disable Windows Hello then Re-Enable (Both PIN and Fingerprint)
-Uninstalled Okta Verify and Re-installed
-Added account via browser and also attempted to add account via using Okta Verify on my Mobile Device.
Still experiencing the same error no matter what. Opened a ticket with our helpdesk but thought I'd also post here to see if anyone from Okta can assist.
I did notice the following errors in my Windows Event Logs but am unable to Google anything related to these so posting here for assistance. Pasting all the unique ones I could find.
Warning: SingletonHandler.SignalMainInstance: Failed to signal main instance with error 0x80004005.
Error: WindowsMessageSender.InformAllInstances: Failed posting CheckBindings signals from process $8572 from sender window 0x0.
Error: WindowsMessageSender.InformAllInstances: An error occurred during posting CheckBindings signals. Error 0x00000005
Error: BindingsManager.HandleCustomUriActivation: Failed to signal the primary instance for URI activation.
Warning: SingletonHandler.SendDataToMainInstance: Failed to send data to main instance with error 0x80004005.
Error: WindowsMessageSender.InformAllInstances: Failed copying data from process $6804 from sender window 0x984630.
Error: WindowsMessageSender.InformAllInstances: An error occurred during copying data. Error 0x00000005
Warning: AuthenticatorSandboxManager.InitializeSandbox: Not using sandbox, state is CannotCreateKeys.
Warning: MainViewModel.OnEnrollUpdated: AccountUpdated won't be processed
Error: WindowsMessageSender.InformAllInstances: Failed sending ActivationRequestCallback signals from process $5220 from sender window 0x131624.

Hi, @eqzex (eqzex)
Thank you for posting on our Community page!
Please reach out to the company's or service provider's IT support or Help Desk so they can provide further assistance.
While Okta provides the Product, individual account management is handled by your company or service provider.
Thank you for reaching out to our Community and have a great day!
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