
ry4ja (ry4ja) asked a question.
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Hi @ry4ja (ry4ja)​ , Thank you for reaching out to the Okta Community!
While Okta provides the Product (IAM, SSO, Okta Verify etc.), individual account management and access policies are handled by your company or service provider.
Please reach out to your company's or service provider's IT support or Help Desk so they can review the matter and provide further assistance.
If my answer helped, remember to mark it as best to increase its visibility for other members of the Okta Community who might have the same questions as you.
Hope my answer helps!
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