"OIDC authorization code request" doesn't get to OKTA

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0D54z00009a1K1yCAEOkta Classic EngineAuthenticationAnswered2025-09-13T09:01:51.000Z2023-08-29T10:32:58.000Z2023-08-30T05:57:09.000Z

zl303 (zl303) asked a question.

There are two OIDC custom applications that were created, one by myself and the other by a customer.

In my application, everything works and in the logs we see:

In the customer's application, we only see:

We tried to check network block lists and others, but nothing seems to recreate this issue.

We know that our application sends the authorization code, but why doesn't it get to the customer?

a0n5s (a0n5s)
3 years ago
@zl303 (zl303) please take a screenshot of the network in chrome develope mode. is there any error message? it stop at which step?
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zl303 (zl303)
3 years ago
Hi @a0n5s (a0n5s) ,
Thanks for the quick response.
I didn't see anything in the network (chrome developer mode).

I did have some progress and saw that I got E0000006 from OKTA when trying to retrieve the access token.
Do you happen to know what might cause this issue? I would like to reproduce it in a test environment
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a0n5s (a0n5s)
3 years ago
@zl303 (zl303)
like this:
Image is not available
Does you server can access okta address? is there any network limit?
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This question is closed.