ishanp.05354 (Customer) asked a question.
Forgot Password in Okta with Delegated Authentication
Scenario:
We have enabled Delegated Authentication using OKTA agent. When user go to settings from user dashboard page and click change password and then enter current password and new password it gets updated/changed.
Question:
When we click on forgot password in sign page and then receives email for verification after clicking on the reset link and then enter the new credentials. But we are receiving error like "We found some errors. Please review the form and make corrections. Password could not be changed, please contact your administrator."
Hi! Can you confirm that the password being enters conforms to both the Okta and AD password policies? Furthermore, if you are doing testing, please validate the minimum password age is not set. If it is, to say 1 day, and you change it that same day, you must wait 24 hours before changing it again. Can be difficult sometimes for testing purposes, but definitely recommend to have it on in prod. Just depends on your particular scenario above.
Thanks!
I verified your check list Don, still failing. Moreover the change password (under settings from user dashboard page) option is working. Kindly someone assist. thanks.