TyrelA.54274 (Customer) asked a question.
Micrsoft O365 Null Error during Profile push updates
Our tenant has about 40k users that are assigned O365 and licenses through okta with various groups with application assignments and the sku groupings are assigned to that group. Everyday we are getting at least 1500 errors that aren't typical things I can investigate. Such as proxy addresses showing up in multiple places or something easily explainable like that. We try retry the task and they filter out. Has anyone else ran into this before? The text of the error is below.
An error occurred while pushing a profile update to this app.
Automatic profile push of user firstname lastname to app Microsoft Office 365 failed: Could not push profile for Office 365 user emailaddress, received error: null
Hello @TyrelA.54274 (Customer) Thank you for reacting out to our Community!
If this issue started all of a sudden, the problem you are having could be the credentials for the account used for provisioning might have changed. If they have, all updated of your users are going to show as failed, hence the big number of user problems and provisioning fails.
You will need to go to Provisioning-> Integration-> Use the admin credentials and make sure they are correct then Test API Credentials.
After you have done that, you can re-try the outstanding tasks, and they should resolve.
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The credentials to o365 hasn't changed outside the normal schedule. They clear out when I do repush the profile. We have been speaking with Microsoft as well trying to get some answer. Honestly if the tasks would just auto retry by themselves over a certain period of time it would really help.