4g9uk (4g9uk) asked a question.
Salesforce Logins Through Okta ~ Short Session Duration
Hi community, we're having trouble tracking down an issue where Salesforce logins via Okta have a very limited session duration (~2hrs). I've researched this issue and it seems like all of the session length settings are configurable only on the Salesforce side, and I'm not a Salesforce administrator; our SF admin is saying things should be right on his side, but I'm not sure.
I've looked on the Okta side on our tenant I don't see anything specific to this application w/r/t session timeout. Am I missing something? TIA
Hi Joseph. You're correct, Okta does not dictate the Salesforce session lifetime. Deep in the bowels of SAML standards there are some elements where the IdP can assert what the session lifetime should be, but no-one pays any attention to that.
Just to be clear, the Okta session for your users is constant, but you're seeing the Salesforce session timeout after two hours ? From memory, that's the default inactivity timeout at Salesforce.