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0D54z00009DkRlOCAVOkta Classic EngineAuthenticationAnswered2024-06-23T09:02:34.000Z2023-05-24T02:10:50.000Z2023-05-25T15:19:05.000Z

4wrg4 (4wrg4) asked a question.

While select the remove option again goes to the password and verification code from Okta

My phone has flashed and has no previous data now unable to use octa need to reset okta on my phone

While select the remove option again goes to the password and verification code from Okta still my phone has flashed again installed octa app how can I give this code without register


  • Paul S. (Okta, Inc.)

    Hello @4wrg4 (4wrg4)​ Thank you for reacting out to our Community!

     

    To request an MFA reset we recommend to reach out to your IT department or Okta Administrator, as from our end we do not have access to your account information.

     

    Community members help others by clicking Like or Select as Best on responses. Try it today.

    Watch and Learn: New Okta how-to videos, plus what's new this month in the May newsletter.

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While select the remove option again goes to the password and verification code from Okta