opc2t (opc2t) asked a question.
I can not seem to run the Computer disable workflow. I keep getting this error?
{
"_error": true,
"retry_count": 0,
"flo": 336380,
"method": "2AxLWR8jj",
"execution": "567cf4a7-6062-478f-8cec-a3e916f9e034",
"module": "jamfproclassicapi_3d816a0a0b7a410fa88c3de81a4aeccb.readUser",
"kind": "HTTP Request Error",
"statusCode": 404,
"headers": {
"content-length": "439",
"x-frame-options": "DENY",
"server": "Jamf Cloud Node",
"cache-control": "no-store, no-cache, must-revalidate, max-age=0, post-check=0, pre-check=0",
"content-type": "text/html;charset=UTF-8",
"accept-ranges": "bytes",
"date": "Mon, 01 May 2023 21:39:52 GMT",
"set-cookie": [
"AWSALB=hWVaHUAoqo4RlPBgSGup+XdOQQdC8chhwr1GuOfVWLEuU24+h4SLOIRAQLs7OuVD/jbzh0R/0173eyrx/4ssTu7v9Eug9V6u+JpHzASND/nqyJarjqS13Bnn7lkj; Expires=Mon, 08 May 2023 21:39:52 GMT; Path=/",
"AWSALBCORS=hWVaHUAoqo4RlPBgSGup+XdOQQdC8chhwr1GuOfVWLEuU24+h4SLOIRAQLs7OuVD/jbzh0R/0173eyrx/4ssTu7v9Eug9V6u+JpHzASND/nqyJarjqS13Bnn7lkj; Expires=Mon, 08 May 2023 21:39:52 GMT; Path=/; SameSite=None; Secure",
"APBALANCEID=aws.usw2-std-parker19-tc-4; path=/;HttpOnly;Secure;"
],
"x-xss-protection": "1; mode=block",
"connection": "keep-alive",
"strict-transport-security": "max-age=31536000 ; includeSubDomains"
},
"body": "<html>\n<head>\n <title>Status page</title>\n</head>\n<body style=\"font-family: sans-serif;\">\n<p style=\"font-size: 1.2em;font-weight: bold;margin: 1em 0px;\">Not Found</p>\n<p>The server has not found anything matching the request URI</p>\n<p>You can get technical details <a href=\"http://www.w3.org/Protocols/rfc2616/rfc2616-sec10.html*sec10.4.5\">here</a>.<br>\nPlease continue your visit at our <a href=\"/\">home page</a>.\n</p>\n</body>\n</html>\n",
"message": "404 Not Found",
"code": 404,
"description": "HTTP Request Error",
"steps": 14,
"source": {
"flo": "jamfproclassicapi_3d816a0a0b7a410fa88c3de81a4aeccb:0.29.0:httpHelper",
"method": "RRtWGirAU",
"execution": "f8b8db29-778c-450e-b23a-763d134836f8",
"module": "http.raw"
},
"_fatal": null
}
Hi @opc2t (opc2t) , Thank you for reaching out to the Okta Community!
I haven't been able to locate any reports of this specific issue, but the typical reason behind the 404 issue is a misconfiguration of the request. Possibly missing a reference variable, ID, computer name etc. So my advice would be to review your configuration to identify what value might be missing or misconfigured (typo?).
Without having the whole picture, it would be difficult to troubleshoot and the Okta Community forum is not really meant for in-depth troubleshooting.
If you continue experiencing issues with the implementation, please feel free to open a case and work with one of our Support Engineers to get to the bottom of it.
If you do find the solution, please consider sharing it here so that others that may be facing the same can find it.
Hope my answer helps!
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